Wednesday, September 10, 2003

California regulators fine Cingular Wireless $12.1 million

"State regulators fined Cingular Wireless $12.1 million after concluding the carrier didn't give new subscribers a chance to change their minds during an aggressive expansion that resulted in shoddy service."

[...]

"'We did not predict that college students living on campus would make multitudes of long distance calls ... using their wireless phones because it was cheaper than using their landline phone service,' said James Jacot, Cingular's Western regional vice president of network operations."

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