Sunday, October 5, 2003

Trained in containers: "The 25-year-old company, which will open in San Jose on Oct. 18, is an unusual animal in the retail business: It gives full-time employees about 240 hours of training in their first year; part-time employees get at least 100 hours. The typical retail worker gets less than a day of training, according to the National Retail Federation.

"That focus on educating employees, along with the company's generally competitive pay and benefits packages, is part of a company culture that has helped the store rank at or near the top of Fortune magazine's '100 Best Companies to Work For' list for the past several years."

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